Caffe Nero
Last inspected: Jan 15, 2026
67
Score
Across the available record, Caffe Nero has 12 inspections on file, the first dated 2022. The newest entry in the record is dated Jan 15, 2026. Diners should read medium risk as a signal that some issues exist but aren't extreme.
Recent inspections have found fewer violations than earlier ones, averaging around four violations lately and about 13 violations before that.
The pattern that stands out is “nonfood contact surfaces”, which has been cited five times.
That's lower than the typical Boston restaurant, which scores around 86. The full record sits in fairly typical territory for a working restaurant.
12
Inspections
1
Critical latest
2
Major latest
1
Minor latest
Inspection History
Jan 15, 2026
Routine
1 critical violation. 2 major violations. 1 minor violation.
View 4 violations
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Sausage egg & cheese sandwich is 54F in display case product made within the hour moved to walk in cooler to cool to below 41F.
590.003/3-501.16-P
Temperature measuring devices manual and mechanical warewashing (pf)
Inspector notes: No irreversible indicator for high temperature dish machine. Provide. 183F final rinse on gauge.
590.004/4-302.13-PF
Cooling heating and holding capacities-equipment (pf)
Inspector notes: Display case is holding at 52F. Make all necessary repairs. Sandwiches in unit made within the hour removed to walk in cooler. Unit cannot be use until repairs are made and it is holding at below 41F.
590.004/4-301.11-PF
Nonfood contact surfaces (c)
Inspector notes: Dust and soils under and around counters and equipment at service line. Food debri on walk in freezer floor. Clean to remove.
590.004/4-602.13-C
67
Nov 26, 2025
Routine
3 minor violations.
View 3 violations
Storing maintenance tools (c)
Inspector notes: Raise mops brooms etc 6 inch above the floor - Kitchen/Ware washing
590.006/6-501.113-C
Nonfood contact surfaces (c)
Inspector notes: Built up soils on interior and exterior of cabinets shelving throughout
590.004/4-602.13-C
Floors walls and ceilings-cleanability (c)
Inspector notes: Built up soils on walls attachments - Kitchen/prep/serving line/mop closet and closets Built up soils on ceiling tiles vents attachments- Kitchen/prep/serving line/mop closet closets and bathrooms Built up soils on floors - Kitchen/prep/serving line/mop closet and closets
590.006/6-201.11-C
86
Nov 6, 2025
Routine
6 minor violations.
View 6 violations
Wiping cloths use limitation (c)
Inspector notes: Wiping cloths not stored in a sanitizing solution - Coffee bar Prep warewashing
590.003/3-304.14-C
Effectiveness-hair restraints (c)
Inspector notes: Food handlers not wearing hair restraints
590.002/2-402.11-C
Maintaining premises unnecessary items and litter (c)
Inspector notes: Remove all unused and unnecessary article - Kitchen/prep/ware washing
590.006/6-501.114-C
Storing maintenance tools (c)
Inspector notes: Raise mops brooms etc 6 inch above the floor - Kitchen/Ware washing
590.006/6-501.113-C
Floors walls and ceilings-cleanability (c)
Inspector notes: Built up soils on walls attachments - Kitchen/prep/serving line/mop closet and closets Built up soils on ceiling tiles vents attachments- Kitchen/prep/serving line/mop closet closets and bathrooms Built up soils on floors - Kitchen/prep/serving line/mop closet and closets
590.006/6-201.11-C
Nonfood contact surfaces (c)
Inspector notes: Built up soils on interior and exterior of cabinets shelving throughout
590.004/4-602.13-C
74
May 21, 2025
Routine
4 major violations. 8 minor violations.
View 12 violations
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Prep area handsink observed blocked by box. Discontinue and maintain accessible to prevent contamination by hands. Corrected on site
590.005/5-205.11-PF
(a) equipment food-contact surfaces nonfood-contact surfaces and utensils (pf)
Inspector notes: Interior and exterior of multiple refrigerator/walkin unit observed soiled by visible dry food spills expresso machine observed soiled interior of ice machine observed soiled by black substances exterior of ice machine observed soiled by visible dry food spills interior and exterior of baking overn observed soiled by dry foods and carbon build up. Clean and sanitze to remove.
590.004/4-601.11-PF
Temperature measuring devices manual and mechanical warewashing (pf)
Inspector notes: PIC unable to provide an irreversible thermometer for high temp dishwasher. Provide
590.004/4-302.13-PF
(a)-(p) person-in-charge-duties (pf)
Inspector notes: CFPM to provide active managerial control and train staff on violations noted on the inspection.
590.002(D)/2-103.11-PF
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Warewashing/ storage area observed ceiling tiles missing. Repair
590.006/6-501.11-C
Floors walls and ceilings-cleanability (c)
Inspector notes: Soils on floor under and behind equipment - Kitchen/prep/ware washing/mop sink/trash/counter/serving area Soils on walls and attachments Ceiling and attachments (vent inside walk in) Kitchen/prep/ware washing backsplash/mop sink/trash/counter/serving area. Clean and sanitize to remove
590.006/6-201.11-C
Storing maintenance tools (c)
Inspector notes: Mops brooms mop bucket observed stored on kitchen floor. Discontinue and store properly.
590.006/6-501.113-C
Maintaining premises unnecessary items and litter (c)
Inspector notes: Storage/warewashing area observed heavily clutter. Remove all unused/unnecessary articles from premises
590.006/6-501.114-C
Cutting surfaces (c)
Inspector notes: Sandwich station cutting board observed heavily scored. Resurface/repalce
590.004/4-501.12-C
Miscellaneous sources of contamination (c)
Inspector notes: Ice scoop observed stored inside ice. Discontinue and store with handle above to prevent contamination by hands
590.003/3-307.11-C
Food storage containers identified with common name of food (c)
Inspector notes: Different powder stored at the counter observed without labels. Provide labels when removed from orginal containers.
590.003/3-302.12-C
Effectiveness-hair restraints (c)
Inspector notes: Food handlers observed not wearing hair restraints while working with foods. Provide
590.002/2-402.11-C
45
Dec 9, 2024
Routine
1 critical violation. 5 major violations. 10 minor violations.
View 16 violations
When to wash (p)
Inspector notes: Observed not hand washing unless instructed to by PIC
590.002/2-301.14-P
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Multiple priority priority foundation and core violations noted on inspection All employees must be properly trained in food safety and sanitation as it relates to their assigned duties per code Two customers smoking cigars in the outside seating area - PIC took corrective action
590.002(D)/2-103.11-PF
Clean-up of vomiting and diarrheal events (pf)
Inspector notes: No written instructions and kit is not complete. I provided to respond to the clean up of vomiting and diarrheal events Information provided at this inspection and past inspection
590.002/2-501.11-PF
Where to wash (pf)
Inspector notes: Hand soap and drying device stored at dump sink
590.002/2-301.15-PF
Controlling pests (pf)
Inspector notes: Evidence of flies at counter-serving areas Provide full extermination and fly control plan prior to reinspection
590.006/6-501.111-PF
Temperature measuring devices manual and mechanical warewashing (pf)
Inspector notes: No irreversible measuring device for high temp dish machine
590.004/4-302.13-PF
Floors walls and ceilings-cleanability (c)
Inspector notes: Soils on floor under and behind equipment - Kitchen/prep/ware washing/mop sink/trash/counter/serving area Soils on walls and attachments Ceiling and attachments - Kitchen/prep/ware washing/mop sink/trash/counter/serving area
590.006/6-201.11-C
Storing maintenance tools (c)
Inspector notes: Mops brooms etc not properly stored on hook or rack 6" above the floor
590.006/6-501.113-C
Maintaining premises unnecessary items and litter (c)
Inspector notes: Remove all unused/unnecessary articles from premises Personal items stored in kitchen/prep
590.006/6-501.114-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Stained ceiling tiles bathroom Using card board for mats in both walk in units
590.006/6-501.11-C
(a) (b) and (d) equipment utensils linens and single-service and single-use articles storing (c)
Inspector notes: Plates food containers cups pitchers etc not inverted
590.004/4-903.11-C1
Nonfood contact surfaces (c)
Inspector notes: Clean all shelving in food prep/counter/serving/storage areas Built up soils on interior and exterior of refrigeration units
590.004/4-602.13-C
(b) and (c) equipment food-contact surfaces nonfood-contact surfaces and utensils (c)
Inspector notes: Missing gasket on 2 door refrigation unit (Serving/counter area)
590.004/4-601.11-C
Miscellaneous sources of contamination (c)
Inspector notes: Visably soiled equipment stored with clean equipment Cold brew table - Remove all articles that are not food related (orniments etc)
590.003/3-307.11-C
Effectiveness-hair restraints (c)
Inspector notes: Food handlers not wearing hair restraints
590.002/2-402.11-C
Cooking and baking equipment (c)
Inspector notes: Built up soils on interior and exterior of cooking equipment
590.004/4-602.12-C
32
Apr 22, 2024
Routine
1 major violation. 9 minor violations.
View 10 violations
Clean-up of vomiting and diarrheal events (pf)
Inspector notes: Kit missing items. Reviewed the written procedures with PIC and discussed missing items
590.002/2-501.11-PF
Maintaining premises unnecessary items and litter (c)
Inspector notes: Remove all unused and unnecessary articles from ware washing/storage areas
590.006/6-501.114-C
Receptacles (c)
Inspector notes: Clean trash bins in Trash closet
590.005/5-501.13-C
Nonfood contact surfaces (c)
Inspector notes: Old labels on exterior of food containers Built up soils on interior and exterior of refrigeration units - Serving line Buiit up sils on exterior of ice bin - Serving line
590.004/4-602.13-C
Good repair and proper adjustment-equipment (c)
Inspector notes: Door gasket on 2 door under the counter refrigeration unit is in disrepair
590.004/4-501.11-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Drain clogged in mop sink (plumber called and PIC will email report to health inspector)
590.006/6-501.11-C
Effectiveness-hair restraints (c)
Inspector notes: Food handlers not wearing hair restraints
590.002/2-402.11-C
Food storage containers identified with common name of food (c)
Inspector notes: In use food containers not labeled - Counter area Bulk food container not labeled - Storage area
590.003/3-302.12-C
Storing maintenance tools (c)
Inspector notes: Mop buckets stored in clean equipment and food storage areas - Moved during inspection
590.006/6-501.113-C
Floors walls and ceilings-cleanability (c)
Inspector notes: Clean floor walls ceiling and attachments free of build up soils/dust in Trash closet and Mop sink closet
590.006/6-201.11-C
58
Jul 21, 2023
Routine
1 minor violation.
View 1 violation
Good repair and proper adjustment-equipment (c)
Inspector notes: Open top refrigeration unit not operating.Repair Unit is empty.
590.004/4-501.11-C
95
Jul 3, 2023
Routine
1 major violation. 3 minor violations.
View 4 violations
Common name-working containers (pf)
Inspector notes: Properly label all chemical spray bottles.
590.007/7-102.11-PF
Good repair and proper adjustment-equipment (c)
Inspector notes: Open top refrigeration unit not operating.Repair Unit is empty.
590.004/4-501.11-C
Cleaning floors dustless methods (c)
Inspector notes: Clean the floor under the turbo chef oven to remove soils/spills.
590.006/6-501.13-C
Food storage-preventing contamination from the premises (c)
Inspector notes: Items in the walk in freezer observed missing covers/wrapping.Provide proper covers/wraps during storage.
590.003/3-305.11-C
78
Jan 9, 2023
Routine
2 major violations. 3 minor violations.
View 5 violations
Food labels (pf)
Inspector notes: Packaged items in the retail display case observed missing labels.Provide labels listing all ingredients PIC correcting
590.003/3-602.11-PF
Ready-to-eat time/temperature control for safety food date marking (pf)
Inspector notes: Items in the walk in unit observed missing datemarkings.Provide proper datemarkings on all prepped items held 41F or below for more than 24 hours
590.003/3-501.17-PF
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Handicap stall in the womens rest room observed out of order.Repair
590.006/6-501.11-C
(b) and (c) equipment food-contact surfaces nonfood-contact surfaces and utensils (c)
Inspector notes: Clean the interior of the 2 door reach in unit at the sandwich station to remove soils.
590.004/4-601.11-C
Cleaning floors dustless methods (c)
Inspector notes: Clean the walk in freezer floor to remove food debris.
590.006/6-501.13-C
70
Oct 18, 2022
Routine
1 major violation. 2 minor violations.
View 3 violations
Hand drying provision (pf)
Inspector notes: Paper towels missing at 2 handwash stations.Provide PIC correcting
590.006/6-301.12-PF
Cleaning frequency and restrictions (c)
Inspector notes: Clean the floor in the walk in freezer & behind the front service counter to remove excess debris.
590.006/6-501.12-C
(b) and (c) equipment food-contact surfaces nonfood-contact surfaces and utensils (c)
Inspector notes: Clean the interior of the 2 door reach in unit--Blended station
590.004/4-601.11-C
82
May 4, 2022
Routine
2 minor violations.
View 2 violations
(a) certified food protection manager (c)
Inspector notes: Posted certified food managers & allergen awareness certificates have expired employee no longer works at this location.Provide current certifications from a full time employee Upon re-inspection PIC states that he has to re-take the test. Provide proof of re-test
590.002(C)/2-102.12-C
Surface characteristics-indoor areas (c)
Inspector notes: Replace missing ceiling tile
590.006/6-101.11-C
90
Apr 12, 2022
Routine
1 major violation. 3 minor violations.
View 4 violations
Common name-working containers (pf)
Inspector notes: Provide labels on all chemical spray bottles.
590.007/7-102.11-PF
(a) certified food protection manager (c)
Inspector notes: Posted certified food managers & allergen awareness certificates have expired employee no longer works at this location.Provide current certifications from a full time employee
590.002(C)/2-102.12-C
Surface characteristics-indoor areas (c)
Inspector notes: Replace missing ceiling tile
590.006/6-101.11-C
Cleaning floors dustless methods (c)
Inspector notes: Clean the interior Walk in freezer floor to remove debris.
590.006/6-501.13-C
78
Frequently Asked Questions
When was Caffe Nero last inspected?
The most recent health inspection at Caffe Nero on file is from Jan 15, 2026. The public record contains 12 inspections in total.
What is the most common violation at Caffe Nero?
Across the inspection record, “nonfood contact surfaces” has been cited five times, more than any other issue at Caffe Nero.
How does Caffe Nero compare to other restaurants in Boston?
Caffe Nero most recently scored 67 out of 100, which is lower than the Boston average of 86.
Has Caffe Nero's inspection record improved over time?
Yes. Recent inspections at Caffe Nero have averaged around four violations per visit, down from roughly 13 earlier in the record.
What does a medium risk rating mean?
A medium risk rating at Caffe Nero means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Caffe Nero inspected?
Based on the inspection history on file, Caffe Nero is inspected around three times per year on average.
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