Caffe Nero
Last inspected: Mar 5, 2026
74
Score
Caffe Nero has been inspected 13 times since 2022. On Mar 5, 2026, the health department conducted the most recent visit. The medium risk tier sits in the middle: not spotless, but not alarming either.
Recent inspections have turned up roughly the same number of issues each time, hovering near one violation per visit.
The pattern that stands out is “controlling pests”, which has been cited six times.
Compared to other Boston restaurants (averaging 86), there's room to close the gap. Taken together, the history looks like that of a busy facility working through the usual inspection cycle.
13
Inspections
0
Critical latest
2
Major latest
2
Minor latest
Inspection History
Mar 5, 2026
Routine
2 major violations. 2 minor violations.
View 4 violations
Clean-up of vomiting and diarrheal events (pf)
Inspector notes: Observed no vomit kit on site for clean up. Provide and ensure instructions are attached.
590.002/2-501.11-PF
Controlling pests (pf)
Inspector notes: Observed immature flies in kitchen. PIC provided pest report (Feb 2026) and appointment scheduled while on site - 3/9/26
590.006/6-501.111-PF
Nonfood contact surfaces (c)
Inspector notes: Observed food debris on floor inside walk in cooler and spills inside milk reach in units @ service counter. Thoroughly clean with frequency to prevent harborage/build up
590.004/4-602.13-C
Floors walls and ceilings-cleanability (c)
Inspector notes: Observed heavy food debris on floor in kitchen underneath oven. Clean with frequency to prevent build up
590.006/6-201.11-C
74
Oct 28, 2025
Routine
1 major violation.
View 1 violation
Food labels (pf)
Inspector notes: Observed Chicken salad products and yogurt parfait cups without proper labels. Provide
590.003/3-602.11-PF
90
May 28, 2025
Routine
No violations found.
100
Feb 20, 2025
Routine
No violations found.
100
Aug 23, 2024
Routine
No violations found.
100
Apr 3, 2024
Routine
2 major violations. 1 minor violation.
View 3 violations
Hand drying provision (pf)
Inspector notes: Missing paper towels at all handsinks. Provide at all times.
590.006/6-301.12-PF
Prohibiting animals (pf)
Inspector notes: Observed customer with a dog inside of establishment. Reviewed proper protocal and procedures regarding Service animals. Retrain staff Will provide signage and material to educate staff and post accordingly
590.006/6-501.115-PF
Controlling pests (c)
Inspector notes: Observed rodent droppings under the handsink next to dishmachine. Clean to remove
590.006/6-501.111-C
78
Dec 12, 2023
Routine
2 minor violations.
View 2 violations
Nonfood contact surfaces (c)
Inspector notes: Clean walls in kitchen of visible soils behind oven.
590.004/4-602.13-C
Temperature measuring devices-functionality (c)
Inspector notes: No inside thermometer in cookline reach in cooler. Provide.
590.004/4-204.112-C
90
Nov 3, 2023
Routine
2 major violations. 5 minor violations.
View 7 violations
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Repeat pest related violations. Provide active managerial control.
590.002(D)/2-103.11-PF
Controlling pests (pf)
Inspector notes: Mice droppings on window sill in dining area on floor and surfaces in office on floors in dining area on top of cardboard box on shelf in kitchen. Fruit flies evident in several areas in kitchen in mop closet at coffee service line. Clean and sanitize all affected areas. Provide updated IPM pest control report upon reinspection. A report dated 10/22/23 left by Verdant Control LLC has limited information regarding contributing factors to infestation of mice and fruit flies as a matter of information.
590.006/6-501.111-PF
Wall and ceiling coverings and coatings (c)
Inspector notes: Wall paneling in back area near walkin cooler is loose. Repair.
590.006/6-201.16-C
Nonfood contact surfaces (c)
Inspector notes: Organic matter in floor drains crumbs food soils and coffee grinds under and around equipment in kitchen and at service line mice droppings on window sills and wall surfaces behind fire places under and around equipment on floors in kitchen. Clean and sanitize.
590.004/4-602.13-C
Food storage-preventing contamination from the premises (c)
Inspector notes: Pastry stored on lower shelfs under service line uncovered close to dusty surfaces under counter. Store foods in protected areas.
590.003/3-305.11-C
Outer openings protected (c)
Inspector notes: Holes in floor under coffee bar in training area hole behind electrical box in office open ceiling above walkin cooler voids in brick work in dining room . Front door sweep in disrepair. Assess entire physical space indentify and seal any and all potential pest entry points with pest proof materials.
590.006/6-202.15-C
Cleaning frequency and restrictions (c)
Inspector notes: The facility is not being cleaned with the proper frequency. Develop cleaning schedules and train staff.
590.006/6-501.12-C
64
May 10, 2023
Routine
2 major violations. 2 minor violations.
View 4 violations
Controlling pests (pf)
Inspector notes: Mice droppings apparent in several areas on window sill in dining room opposite restrooms on packaged of single use towels in kitchen on floor next to fire place on counter top near pastry display. Clean and disinfect all affected areas. Provide updated IPM pest control report upon reinspection. Increase pest control visits as necessary until population is brought under control.
590.006/6-501.111-PF
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Repeat pest violations. Provide active managerial control.
590.002(D)/2-103.11-PF
Nonfood contact surfaces (c)
Inspector notes: Visible soils on floors behind service line under and behind equipment and as noted on most recent IPM pest report dated on 4.24.23. clean to remove.
590.004/4-602.13-C
Outer openings protected (c)
Inspector notes: What appears to be a void in brick work in corner near window void at bottom of front door. Seal all potential entry points with pest proof materials.
590.006/6-202.15-C
74
Jan 20, 2023
Routine
1 critical violation. 1 major violation. 2 minor violations.
View 4 violations
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Quiche in sandwich cooler is 48F. Product made more than 4 hours prior was voluntarily discarded.
590.003/3-501.16-P
Controlling pests (pf)
Inspector notes: What appears to be mice droppings on floor to the right of the front door in corner. Provide updated IPM pest control report upon reinspection. Clean and sanitize all affected areas.
590.006/6-501.111-PF
Good repair and proper adjustment-equipment (c)
Inspector notes: Sandwich cooler is lined with heavy wooden cutting boards hindering proper air flow for cold holding inside sandwich unit. REMOVE. Digital read equipment thermometer states unit is holding at 39F although food inside unit on top of wooden boards for several hours (quiche)per on site PIC is not holding proper temperature.
590.004/4-501.11-C
Outer openings protected (c)
Inspector notes: Daylight emitting from bottom of front door. Install pest proof door sweep.
590.006/6-202.15-C
70
Oct 4, 2022
Routine
1 critical violation. 2 major violations. 5 minor violations.
View 8 violations
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Quiche 51F at service line cooler. Voluntarily discarded.
590.003/3-501.16-P
Controlling pests (pf)
Inspector notes: Several fruit flies evident in kitchen and service line area. What appears to be mice droppings on window sill opposite the restrooms in the dining area. Provide updated IPM pest control report upon reinspection. Clean and sanitize all affected areas.
590.006/6-501.111-PF
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Observed food employee washing piture in handsink. COS.
590.005/5-205.11-PF
Prohibitions (c)
Inspector notes: Drink dispensers stored in mechanical closet. Remove.
590.004/4-903.12-C1
Covering receptacles (c)
Inspector notes: Open trash barrels in back hallway. Secure in covered receptacles.
590.005/5-501.113-C
Nonfood contact surfaces (c)
Inspector notes: Clean window sill opposite restrooms of visible soils.
590.004/4-602.13-C
Good repair and proper adjustment-equipment (c)
Inspector notes: Service line cooler is holding at 47F. Repair to maintain at below 41F. Discontinue using unit until repairs are made.
590.004/4-501.11-C
Outer openings protected (c)
Inspector notes: Open pipe in floor near floor fan and antique coffee machine. Seal with pest proof materials.
590.006/6-202.15-C
55
Sep 26, 2022
Routine
1 critical violation. 3 major violations. 4 minor violations.
View 8 violations
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Quiche 51F at service line cooler. Voluntarily discarded.
590.003/3-501.16-P
Cooling heating and holding capacities-equipment (pf)
Inspector notes: Service line cooler is holding at 47F. Repair to maintain at below 41F. Discontinue using unit until repairs are made.
590.004/4-301.11-PF
Controlling pests (pf)
Inspector notes: Several fruit flies evident in kitchen and service line area. What appears to be mice droppings on window sill opposite the restrooms in the dining area. Provide updated IPM pest control report upon reinspection. Clean and sanitize all affected areas.
590.006/6-501.111-PF
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Observed food employee washing piture in handsink. COS.
590.005/5-205.11-PF
Nonfood contact surfaces (c)
Inspector notes: Food debri under prep sink in kitchen visible dust and soils on floors under equipment at service line and in kitchen. Thoroughly clean floors under around and behind equipment throughout.
590.004/4-602.13-C
Outer openings protected (c)
Inspector notes: Open pipe in floor near floor fan and antique coffee machine. Seal with pest proof materials.
590.006/6-202.15-C
Covering receptacles (c)
Inspector notes: Open trash barrels in back hallway. Secure in covered receptacles.
590.005/5-501.113-C
Prohibitions (c)
Inspector notes: Drink dispensers stored in mechanical closet. Remove.
590.004/4-903.12-C1
52
Apr 12, 2022
Routine
1 critical violation. 3 major violations. 1 minor violation.
View 5 violations
Separation-storage (p)
Inspector notes: Cleanser bottles a stored in bus bucket on clean equipment storage rack. Remove. COS/R.
590.007/7-201.11-P
(a) (b) and (c)(1) (4)-(16) demonstration (pf)
Inspector notes: No current current certified food protection manager certificate on site. Provide or proof of enrollment.
590.002(B)/2-102.11-PF
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Kitchen handsink is obsructed with wire rack for clean equipment storage. Moving shelving away from handsink to ensure free access. R
590.005/5-205.11-PF
Temperature measuring devices manual and mechanical warewashing (pf)
Inspector notes: No irreversible indicator for dish machine. Provide. R.
590.004/4-302.13-PF
Effectiveness-hair restraints (c)
Inspector notes: Food worker observed preparing foods with not hair restraint. Provide.
590.002/2-402.11-C
61
Frequently Asked Questions
When was Caffe Nero last inspected?
The most recent health inspection at Caffe Nero on file is from Mar 5, 2026. The public record contains 13 inspections in total.
What is the most common violation at Caffe Nero?
Across the inspection record, “controlling pests” has been cited six times, more than any other issue at Caffe Nero.
How does Caffe Nero compare to other restaurants in Boston?
Caffe Nero most recently scored 74 out of 100, which is lower than the Boston average of 86.
Has Caffe Nero's inspection record improved over time?
Results have been roughly steady. Inspections at Caffe Nero have averaged around one violation per visit across the recent record.
What does a medium risk rating mean?
A medium risk rating at Caffe Nero means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Caffe Nero inspected?
Based on the inspection history on file, Caffe Nero is inspected around three times per year on average.
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