Caffe Nero
Last inspected: Mar 18, 2026
100
Score
Across the available record, Caffe Nero has 12 inspections on file, the first dated 2022. Inspectors last stopped by on Mar 18, 2026. Low risk indicates the latest report didn't flag anything that would worry the average customer.
Performance has remained roughly level over recent inspections, averaging near three violations each time.
“Controlling pests” accounts for the largest share of issues, appearing four times across the record.
Among Boston restaurants, the typical score is 86; Caffe Nero is comfortably above that bar. Taken together, the history is a positive one.
12
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Mar 18, 2026
Routine
No violations found.
100
Aug 6, 2025
Routine
3 major violations. 2 minor violations.
View 5 violations
Hand drying provision (pf)
Inspector notes: No paper towels in the back hand sink.Provide
590.006/6-301.12-PF
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Noted hand sink in the back prep area blocked by boxes on the floor and spray bottles hanging.Remove and provide easy access to the hand sink
590.005/5-205.11-PF
(a) equipment food-contact surfaces nonfood-contact surfaces and utensils (pf)
Inspector notes: Noted black spots inside the ice machine.Clean with frequency
590.004/4-601.11-PF
Food storage-preventing contamination from the premises (c)
Inspector notes: Single use items stored on the floor near the front hand sink and also near the ice machine.Remove and store 6inches above the floor
590.003/3-305.11-C
Using dressing rooms and lockers (c)
Inspector notes: Noted personal staff clothing/shoes stored in contact with single use items.Discontinue
590.006/6-501.110-C
67
Apr 15, 2025
Routine
2 minor violations.
View 2 violations
Cutting surfaces (c)
Inspector notes: Noted long white cutting board on the sandwich station heavily scored. Resurface/Replace
590.004/4-501.12-C
Cleaning frequency and restrictions (c)
Inspector notes: Noted visible dust on the book shelves behind the counter. Clean
590.006/6-501.12-C
90
Apr 9, 2025
Routine
2 minor violations.
View 2 violations
Cleaning frequency and restrictions (c)
Inspector notes: Noted visible dust on the book shelves behind the counter. Clean
590.006/6-501.12-C
Cutting surfaces (c)
Inspector notes: Noted long white cutting board on the sandwich station heavily scored. Resurface/Replace
590.004/4-501.12-C
90
Mar 26, 2025
Routine
2 major violations. 5 minor violations.
View 7 violations
Sanitizing solutions testing devices (pf)
Inspector notes: No strips available for measuring the strength of the sanitizer in the red sani bucket. Provide
590.004/4-302.14-PF
Temperature measuring devices manual and mechanical warewashing (pf)
Inspector notes: Noted no irreversible indicator to measure the surface temperature of the utensils. Provide
590.004/4-302.13-PF
Wiping cloths use limitation (c)
Inspector notes: Noted soiled cloth on the counter near the hand sink. Store all soiled/wiping cloth in a sanitizer
590.003/3-304.14-C
Cutting surfaces (c)
Inspector notes: Noted long white cutting board on the sandwich station heavily scored. Resurface/Replace
590.004/4-501.12-C
In-use utensils between-use storage (c)
Inspector notes: Noted ice scoop handle in the ice machine in contact with ice.Remove and train staff to store on a clean surface or handle facing up
590.003/3-304.12-C
Cleaning ventilation systems nuisance and discharge prohibition (c)
Inspector notes: Noted hood sticker expired 3/12/24. Service
590.006/6-501.14-C
Cleaning frequency and restrictions (c)
Inspector notes: Noted visible dust on the menu board/book shelves behind the counter. Clean
590.006/6-501.12-C
64
Jul 17, 2024
Routine
1 major violation. 1 minor violation.
View 2 violations
Controlling pests (pf)
Inspector notes: Observed heavy fruit fly activity. Clean and sanitize area. Provide a current pest control report.
590.006/6-501.111-PF
(b) and (c) equipment food-contact surfaces nonfood-contact surfaces and utensils (c)
Inspector notes: Observed food soils on the exterior and interior of all refrigeration and freezer units. Clean to remove soils.
590.004/4-601.11-C
86
Apr 16, 2024
Routine
1 major violation. 3 minor violations.
View 4 violations
Hand drying provision (pf)
Inspector notes: Prep room handsink missing paper towels. Provide at all times
590.006/6-301.12-PF
Controlling pests (c)
Inspector notes: Observed rodent droppings around the interior of window base. Clean to remove. submit bia
590.006/6-501.111-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Observed an huge gap between the baseboard and window attachment. Repair
590.006/6-501.11-C
(b) and (c) equipment food-contact surfaces nonfood-contact surfaces and utensils (c)
Inspector notes: Observed heavy food debri on the interior of refrigeration and freezer units. Clean to remove. Observed smudges and food build up on exterior of all refrigeration and freezer units. Clean to remove
590.004/4-601.11-C
78
Dec 28, 2023
Routine
2 major violations. 3 minor violations.
View 5 violations
Prohibiting animals (pf)
Inspector notes: Customer observed with a dog in the store. Service animals only. Emailed guidance to the PIC.
590.006/6-501.115-PF
Controlling pests (pf)
Inspector notes: Evidence of mice activity with what appears to be mice droppings on floor near side entrance next to column on floors behind self service cooler under booths in dining room. Clean and sanitize all affected areas provide updated IPM pest control report upon reinspection.
590.006/6-501.111-PF
Nonfood contact surfaces (c)
Inspector notes: Debris old bags of chips and dust behind slef service beverage cooler. Dust food soils under booths in dining room. Dust and soils on bookshelves behind service line. Debris old roll and food soils under refrigerator in rear kitchen. Clean to remove.
590.004/4-602.13-C
Outer openings protected (c)
Inspector notes: Install pest proof door sweep on back door of kitchen leading to loading dock hallway.
590.006/6-202.15-C
Food storage-preventing contamination from the premises (c)
Inspector notes: Rolls stored in bag on top of milk crates. Store in covered NSF grade pest proof container. Remove milk crates and provide dunnage rack with 6" clearance underneath to facilitate cleaning of floors and floor access for pest treatments.
590.003/3-305.11-C
70
Aug 18, 2023
Routine
4 major violations. 3 minor violations.
View 7 violations
Treating juice (pf)
Inspector notes: Provide more product information on bottled juice. If not pasturized provide warning label.
590.003/3-404.11-PF
(a) (b) and (c)(1) (4)-(16) demonstration (pf)
Inspector notes: No certified food protection manager certificate on site for manager. Provide or proof of enrollment.
590.002(B)/2-102.11-PF
Controlling pests (pf)
Inspector notes: Fruit flies evident in service area. Provide updated IPM pest treatment report for flies.
590.006/6-501.111-PF
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Handsinks obstructed with utensils. Corrected on site. Handwashing practices satisfactory.
590.005/5-205.11-PF
Cleaning ventilation systems nuisance and discharge prohibition (c)
Inspector notes: No hood sticker on hood above oven. Provide. Emailed list of cleaners.
590.006/6-501.14-C
Nonfood contact surfaces (c)
Inspector notes: Soils and dust buildup on floors shelves and around equipment at service line. Clean to remove.
590.004/4-602.13-C
System maintained in good repair (c)
Inspector notes: Sink in dish room backs up when high temp unit is run. Make all necessary repairs.
590.005/5-205.15-C
58
Jan 11, 2023
Routine
1 critical violation. 2 major violations. 1 minor violation.
View 4 violations
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Turkey sandwich was at 45F. Product made 30 minutes prior cooled to below 41F. COS.
590.003/3-501.16-P
Cooling heating and holding capacities-equipment (pf)
Inspector notes: Sandwich display cooler holding at 46F. Inside thermometer dial says 50F. Unit maybe in defrost cycle. Monitor temperature call for service if necessary and relocate TCS foods (sandwiches) made 30 minutes prior into reach in cooler holding at below 41F.
590.004/4-301.11-PF
Controlling pests (pf)
Inspector notes: Fruit flies evident near coffee service line. Clean floors of organic materials behind equipment to disuade fly activity. Provide updated IPM pest conrtol report upon reinspection.
590.006/6-501.111-PF
Equipment food-contact surfaces and utensils-frequency (c)
Inspector notes: Clean inside ice machine of visible soils.
590.004/4-602.11-C
67
Sep 30, 2022
Routine
1 major violation. 2 minor violations.
View 3 violations
Ready-to-eat time/temperature control for safety food date marking (pf)
Inspector notes: Egg patties in reach in cooler not date marked. Provide.
590.003/3-501.17-PF
Nonfood contact surfaces (c)
Inspector notes: Clean floors of visible soils around equipment and next to refrigerators at service line.
590.004/4-602.13-C
Maintaining premises unnecessary items and litter (c)
Inspector notes: Boxes blocking rear egress. Remove.
590.006/6-501.114-C
82
Apr 14, 2022
Routine
1 major violation. 4 minor violations.
View 5 violations
Ready-to-eat time/temperature control for safety food date marking (pf)
Inspector notes: Quiche in refrigerator with no date mark. Provide.
590.003/3-501.17-PF
Prohibitions (c)
Inspector notes: Strainers hanging on water valve shutoff pipes in back area. Relocate. COS.
590.004/4-903.12-C
Nonfood-contact surfaces (c)
Inspector notes: Inside cabinet with Co2 tank with dust and soils inside reach in coolers with visible crumbs. Clean to remove.
590.004/4-101.19-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Electrical plate missing in wall near panini press. Replace.
590.006/6-501.11-C
Surface characteristics-indoor areas (c)
Inspector notes: Seal wooden doors facing inside kitchen & restroom with non abosorbent cleanable material.
590.006/6-101.11-C
74
Frequently Asked Questions
When was Caffe Nero last inspected?
The most recent health inspection at Caffe Nero on file is from Mar 18, 2026. The public record contains 12 inspections in total.
What is the most common violation at Caffe Nero?
Across the inspection record, “controlling pests” has been cited four times, more than any other issue at Caffe Nero.
How does Caffe Nero compare to other restaurants in Boston?
Caffe Nero most recently scored 100 out of 100, which is higher than the Boston average of 86.
Has Caffe Nero's inspection record improved over time?
Results have been roughly steady. Inspections at Caffe Nero have averaged around three violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Caffe Nero means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Caffe Nero inspected?
Based on the inspection history on file, Caffe Nero is inspected around three times per year on average.
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